Policies

Shipping Policy

Thank you for visiting and shopping at Cynful Monarch. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy Shipment processing time

All orders are processed within 2-3 business days. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. 

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Cynful Monarch is not responsible for packages lost during shipping. If you received your order damaged, please contact Cynful Monarch. 

Please save all packaging materials and damaged goods before filing a claim.  

 

Returns and Exchanges

Thanks for purchasing our products at Cynful Monarch.

There are no refunds on book purchases. 

For services, there is a NO REFUND policy. As soon as an order is placed, time is carved out of the schedule to accommodate your service, meaning other clients cannot take your time slot, which results in loss of money for the company. Please be absolutely sure about purchases before making them. Thank you!

If there is an issue with your order, please contact us and we will work with you to come to a solution.

If you have any additional questions or would like to request a replacement order, feel free to contact us.